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Escon HelpDesk
These benefits come with all the additional features needed to make it a part of your business: - E-mail to request integration, - Relating requests with knowledge base solutions, - Tools for searching requests and knowledge base, - Action and comment logs for audit trial, - User and contact management, - Attractive, user-friendly WYSIWYG interface, - Simple installation and management. HelpDesk was designed to allow you to quickly create and handle structured customer requests through your website. Examples of this customer service solution range from letting governments empower citizens, to reporting items such as potholes, to commercial entities letting people request service on specific items.
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