Scriptabulous! - PHP Script Directory and Archive

Escon SupportPortal offers web-based cusupport solution with Requests management, Knowledge base, Product Catalog, and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal enables organizations to manage their services through a fully integrated solution. SupportPortal is easily tailored to meet your needs, whether as an internal help desk or an external customer support desk:- Track and manage support issues effectively to ensure customer satisfaction- Comprehensive Knowledge Base and procedures- Allow end users to share experience through Support Forum- Reduce support load with Self-service desk- Make new Products downloads and documentation always available to right person at right time- Manage SLA and get reports on support load and performance.